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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
To initiate a return, please log in to your ELONNA account, locate the order containing the item you wish to return, and follow the instructions provided. Alternatively, you can contact our customer support team for assistance.
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This stunning gown in a delicate shade of pink is a poetic interpretation of vintage glamour mixed with modern elegance. The bodice features a deep V-neckline that draws attention to the décolletage, adding a touch of sensual appeal to the otherwise modest silhouette. This is beautifully contrasted by the soft, voluminous sleeves adorned with fluffy tulle that adds a dreamy, almost ethereal quality to the dress. The skirt is masterfully tiered with layers of ruffled tulle, creating a lush, full-bodied look that gracefully flows with each step. This design not only enhances the feminine form but also adds a whimsical charm to the gown, making it appear as if it's made from soft sea foam. Perfect for a formal evening affair, a luxurious wedding, or a high-fashion event, this gown ensures that its wearer looks both regal and enchanting. It's a celebration of sophisticated style and fairy-tale romance, ideal for anyone who wishes to make a graceful and memorable entrance.
At ELONNA, we want you to be completely satisfied with your purchase. We understand that sometimes an item may not meet your expectations or fit as desired. That is why we have formulated a hassle-free return policy to ensure your shopping experience remains enjoyable. Please read the following return policy guidelines:
If you wish to return an item, please initiate the return process within 14 days from the date of delivery. To initiate a return, please log in to your ELONNA account, locate the order containing the item you wish to return, and follow the instructions provided. Alternatively, you can contact our customer support team for assistance.
Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping method to ensure the safe return of the item. ELONNA will not be responsible for any lost or damaged packages during the return transit.
Once you place an order on our website, our team begins processing it promptly. We aim to process orders within 1-2 business days, excluding weekends and holidays. Please note that during peak seasons or promotional events, processing times may be slightly extended.
We offer various shipping methods to cater to your needs. The available options will be presented during the checkout process, along with estimated delivery times. Standard Shipping: Our standard shipping option typically takes 10-15 business days for domestic deliveries and may vary for international orders depending on the destination. Expedited Shipping: If you require faster delivery, we offer expedited shipping services. The estimated delivery time for expedited shipping is 7-10 business days for domestic orders. International expedited shipping times may vary.
Shipping rates are calculated based on the destination, weight, and dimensions of your order. The applicable shipping charges will be displayed during the checkout process before you finalize your purchase. We may offer free shipping promotions from time to time. Please refer to our website or promotional materials for details on qualifying orders and regions.
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Take 15% off your first order
Enter the code below at checkout to get 15% off your first order